Date of arrival
Date of departure

Privacy & Cookies

The user’s personal data are used by HOTEL ERICA S.A.S., which is its owner for the processing, in compliance with the principles of protection of personal data established by the GDPR 2016/679 Regulation.


We inform you that the data will be processed through the support of electronic and paper means, for the following purposes:

  • Customer management (contracts, orders, shipments and invoices)
  • Fulfillment of fiscal or accounting obligations
  • Promotional activities
  • Tourist and ricreative activities
  • Processing, printing, enveloping and shipping of invoices
  • Delivery of services
  • Litigation management (contracts, orders, arrivals, invoices)
  • Customer satisfaction surveys
  • Internal control services (safety, productivity, quality of services, heritage integrity)


The provision of data is mandatory for all that is required by legal and contractual obligations and therefore any refusal to provide them in whole or in part may give rise to the impossibility of providing the requested services.
The company processes optional user data on the basis of consent, i.e. through the explicit approval of this privacy policy and in relation to the methods and purposes described below.


Without prejudice to the communications made in fulfillment of legal and contractual obligations, all the data collected and processed may be communicated exclusively for the purposes specified above to the following categories of interested parties:

  • Customers and users;
  • Consultants and freelancers also in associated form;
  • ISTAT;
  • Authorized people;
  • Public security Authority

In the management of your data, moreover, employees and consultants appointed by the data controller may become aware of them, as authorized persons and / or external managers, to whom specific instructions have been provided about the treatment.


The data required for contractual and accounting purposes are kept for the time necessary to carry out the commercial and accounting relationship.
The data of those who do not purchase or use products / services, despite having had previous contact with company representatives, will be immediately deleted or processed anonymously, if their conservation is not otherwise justified, unless it has been acquired validly the informed consent of the interested parties relating to a subsequent commercial promotion or market research activity.
The data will be processed for as long as necessary to carry out the existing business relationship and for the following ten years from the date of acquisition of the same.


Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the interested party can, according to the methods and within the limits established by current legislation, exercise the following rights:

  • Request confirmation of the existence of personal data concerning him (right of access);
  • Know its origin;
  • Receive intelligible communication;
  • Have information about the logic, methods and purposes of the treatment;
  • Request the updating, correction, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;
  • Right to limit and / or object to the processing of data concerning him;
  • Right of revocation;
  • Right to data portability;
  • In cases of treatment based on consent, receive your data provided to the holder, in form
    structured and readable by a data processor and in a format commonly used by a
  • Electronic device;
  • The right to lodge a complaint with the supervisory authority.

We remind you that at any time you can exercise your rights pursuant to art. 15 and following of EU regulation 2016/679, modify data or update the consents issued by writing to HOTEL ERICA S.A.S. in Loc. Stava, 1 – 38038 Tesero (TN).
The owner of the processing of your personal data is HOTEL ERICA S.A.S., VAT number: 01937220224, in the person of Mrs. Mich Anna, C.F. MCHNNA58A56C372D.

Information on Cookies

What are cookies
A “cookie” is a text file saved on the user’s computer when he accesses a website for the purpose of providing information each time the user returns to the same site.
It is a sort of reminder of the visited internet page. With the cookie, the web server sends information to the user’s browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) stored on the latter’s computer, and will be reread and updated whenever the user returns to the site. In this way the website can automatically adapt to the user. During navigation, the user may also receive cookies from different sites on his terminal (“third party” cookies), set directly by the managers of said websites and used for the purposes and according to the methods defined by them. Depending on their duration, they are divided into session cookies (i.e. temporary cookies and automatically deleted from the terminal at the end of the browsing session, closing the browser) and persistent cookies (i.e. those that remain stored on the terminal until their expiry or cancellation by the user). Based on the function and purpose of use, cookies can be divided into technical cookies and profiling cookies.

Technical Cookie
Some cookies are used to perform computer authentication, session monitoring and storage of specific information on users who access a web page. These so-called technical cookies are often useful to allow you to browse a website and use all its features. Technical cookies are those whose use does not require the user’s consent. The analytics cookies also belong to this category. These are cookies that collect information about the use that a user makes of a website and that allow to improve its functioning. For example, analytics cookies show which pages are most frequently visited, allow you to check which are the recurring patterns of use of a website and help to understand any difficulty that the user encounters in using.

Profiling cookies
Other cookies can instead be used to monitor and profile users while browsing, study their movements and habits of consulting the web or consumption (what they buy, what they read, etc.), also for the purpose of sending advertising of targeted services and custom. In this case we speak of profiling cookies. The use of these cookies requires the prior acquisition of the user’s free informed consent pursuant to art. 7 of EU Regulation 2016/679.

Third parties Cookies
It may also happen that a web page contains cookies from other sites and contained in various elements hosted on the page itself, such as advertising banners, images, videos, maps or specific links to web pages of other domains that reside on servers other than that on which the requested page is located. In other words, these cookies are set directly by website managers or servers other than this website. We speak, in these cases, of the so-called third-party cookies, which are usually used for profiling purposes. The use of these cookies requires the prior acquisition of the user’s free informed consent.

Types of cookies used by our site
The main functions of the cookies installed by are technical, they are used to constantly improve the Service, for authentication, for statistical purposes, such as counting visits to the site. The use of cookies is therefore strictly aimed at facilitating the functions of the server while browsing the Service. The site also allows the sending of the following third-party cookies. These cookies are not our tools, for more information, therefore, it is possible to access the information and the acquisition forms of the consent of third parties, by clicking on the links shown. To improve the website and understand which parts or elements are most appreciated by users, third-party Google Analytics cookies are used as an anonymous and aggregate analysis tool. These cookies are not tools of our ownership, for more information, therefore, you can consult the information provided by Google.

Management of cookies
The user can manage their cookie preferences through the features present in common browsers that allow you to delete / remove cookies (all or some) or to change the settings of the browser itself in order to block the sending of cookies or limit it to specific sites (compared to others). Therefore it is possible to deny the use of cookies, following the disabling procedure provided by your browser.

The methods proposed by the main browsers are shown below: Microsoft Windows Explorer, Mozilla Firefox, Google Chrome, Apple Safari, Google Analytics scaricando uno specifico plug-in del browser.
For information on the cookies stored on your terminal and disable them individually, please refer to the link:

This privacy policy may undergo changes over time – also related to the possible entry into force of new sector regulations, the updating or provision of new services or to technological innovations – for which the user / visitor is invited to consult periodically this page